This page provides comprehensive information about how we use cookies on our website to enhance your browsing experience, improve website performance, and deliver personalized content. Cookies are small text files that are stored on your device when you visit our site. They help us understand how visitors interact with our website, allowing us to offer a smoother and more efficient user experience. In the table below, you will find detailed information about each type of cookie we use, their purpose, and how long they remain on your device. We are committed to respecting your privacy and providing transparency about the data we collect through cookies. For more information on how we handle your personal data, please see our Privacy Policy.
Live chat. Our optional live chat is provided by tawk.to. Nothing from tawk.to is loaded, and none of its cookies are set, when you visit the Site. They are set only if you select “Start Chat.” Please note two separate things. First, our own site remembers that you chose to start chat using session storage, which is cleared when your browser session ends. Second, tawk.to may set its own cookies or similar storage to keep your conversation going and recognize you during a chat, and these may stay on your device longer than your browser session. You can delete cookies and site data at any time through your browser settings. See our Privacy Policy (section 8) for how chat data is handled.
The items below are set by tawk.to, and only after you select “Start Chat.” They are used to operate the chat, for example to keep a conversation going and to recognize your browser during it. tawk.to decides how long each item lasts, and we have not independently verified those lengths, so we do not list them here. Cookies and browser storage are different things, so we list them separately.
Cookies from tawk.to (small files your browser stores for this site and sends back with requests):
twk_idm_keyTawkConnectionTimetwk_uuid_followed by an identifier specific to our chat account
Browser storage from tawk.to (local storage, which stays in your browser until you or tawk.to clear it and is not sent to servers with every request):
twk_token_followed by an identifier specific to our chat accounttwk_followed by an identifier specific to our chat account
Forum and contact form cookies. Two more cookies are set by the software behind our Conversations forum and our contact form. They are set when you visit those pages, whether or not you have made a cookie choice.
wpforo_browser_timezone: set by wpForo, the forum software, when you visit Conversations. wpForo has not published a description of this cookie. From its name and how wpForo works, we understand it stores your browser’s time zone so forum times can be shown in your local time. wpForo decides how long it lasts, and we have not verified that._wpfuuid: set by WPForms, the contact form software, when you visit a page with a form, such as Contact. WPForms describes it as a random identifier stored in your browser that does not contain personal details, used to recognize the same browser across form activity. WPForms decides how long it lasts, and we have not verified that.
Google Analytics. Google Analytics cookies are not set unless you accept Statistics cookies. Before you make a choice, Google Analytics may still receive basic measurement information about your visit, such as the page you viewed and your browser type, without setting analytics cookies on your device.